At Yellowstone Boys and Girls Ranch, we’re committed to transparency and the well-being of the youth in our care. Please see the statement below from CEO Mike Chavers addressing recent media coverage involving former employee John Whiteside:
“Protecting the safety and well-being of the youth in our care is our highest priority at YBGR. Mr. Whiteside was employed by YBGR on April 21, 2025, and was terminated on May 23, 2025.
Mr. Whiteside’s last contact with youth as a YBGR employee was on May 19, 2025. YBGR cooperated fully with all investigative efforts by law enforcement and Child and Family Services. We support appropriate legal action in response to unlawful behavior, particularly when it involves youth.
On May 20, 2025, youth at the ranch made reports indicating that Mr. Whiteside made inappropriate comments. YBGR ensured that Mr. Whiteside would have no other contact with YBGR youth and reported the incident to the appropriate authorities and guardians, per all requirements. We are grateful that the youth felt safe and empowered to report, for the quick action by YBGR staff to ensure safety, and for the thorough investigation by law enforcement.
Prior to employment, Mr. Whiteside was cleared by the Montana Department of Public Health and Human Services, a national criminal background check, and received positive references, as required for all YBGR employees. Mr. Whiteside’s 32 days as a YBGR employee included 15 days without any youth contact, and five (5) days of on-the-job shadowing.”
Can a $1 gift make a difference? At Yellowstone Boys and Girls Ranch, it always has.
From a heartfelt donation in 1964 to the hundreds of meals served each day with care, the story of Donald Nutter Memorial Dining Hall is one rooted in generosity, community, and small acts that build something lasting.
This beloved space at the Ranch stands today thanks to the many who gave—each gift, large or small, helped bring it to life.
A powerful reminder of that came recently from John Whyte, our Admissions Coordinator in Great Falls. John shared a thank-you letter his parents received in 1965 from then-CEO Franklin Robbie, recognizing their $1 donation toward the Dining Hall’s construction.
Every gift matters. Every act of generosity leaves a mark.
A Space Built for Community, Nourishment, and Care
Named after Governor Donald Nutter, a Montana leader instrumental in the Ranch’s early years, the Dining Hall officially opened in 1966. That day, 450 people gathered to celebrate a new chapter—one centered around shared meals, belonging, and care.
Before the Ranch had a chapel, the Dining Hall served as a sacred space where kids gathered for Sunday morning services. It also became a cozy movie theater for monthly film nights, filling the room with laughter and community.
Still Feeding Hearts and Lives Today
Today, the Donald Nutter Memorial Dining Hall remains a cornerstone of daily life at the Ranch. The Sodexo team prepares and serves hundreds of meals each day, ensuring every child in our care is well-nourished and supported.
More than just a building, the Dining Hall is a symbol of what’s possible when people come together to give, build, and believe. It’s a space shaped by love, filled with stories, and sustained by the ongoing generosity of those who stand behind our mission.
Some legacies are loud. Others are quietly lived, etched into the lives they’ve touched. Fortin Lodge at the Ranch stands as a tribute to the latter.
Built in 1961, Dorothy Fortin Lodge was the first home constructed at Yellowstone Boys and Girls Ranch with a house parent model. Named in memory of Dorothy Fortin, the kind and gracious wife of Phillip Fortin, the lodge reflects the couple’s enduring spirit of generosity.
The Fortins were among our earliest and most devoted supporters. Blessed in business, they believed deeply in giving back—and they did so with humility and joy. With open hearts and steadfast faith in our mission, they helped lay the foundation for the work we continue today.
Secret Santas and a Spirit of Giving
From 1959 to 1985, the Fortins quietly served as “Secret Santas” for the Ranch, making sure the children experienced the joy of Christmas through festive shopping trips and gifts. Though many were given anonymously, their impact was deeply felt.
Their generosity extended far beyond Yellowstone Boys and Girls Ranch, reaching into the heart of the Billings community and beyond. But their giving wasn’t just about resources—it was about creating stability, trust, and the feeling of being cared for.
A Home That Still Holds Meaning
Designed to house up to 36 boys, the lodge became more than a structure—it became a home. Today, Fortin Lodge stands tall as a testament to second chances and quiet generosity.
That legacy continues in the lives of those who once called it home. One former youth shared:
“Every so often, I pass through Billings and stop and say ‘Hi’ to any lodge staff who are there when I was. I feel it is important because they have a very difficult job, and they may not see the reward gained by their hard work. If I can go back ten years later and show them the positive results of their work, it may encourage or motivate them to continue.”
These words are a powerful reminder that the Fortins’ legacy lives on—in every life changed, every step forward, and every moment of hope sparked within those walls.
Post originally written by Liz Campoy, Public Relations Coordinator.
Quotes on Having a Gentle Response to Kids’ Mistakes
Below are fourteen quotes to guide you in having a gentle response to your child when they make mistakes.
Quote 1: Parents have two primary jobs when it comes to keeping their kids safe and making them feel safe. The first is to protect them from harm. The second is to avoid becoming the source of fear and threat. – Daniel J. Siegel & Tina Payne Bryson
Quote 2: Parenting is not about raising children who never make mistakes. It’s about being a safe place for them when they do. – @simplyonpurpose
Quote 3: I think it’s really, really important that our home is not another place where our kids feel like they are failing—like they aren’t enough. – Rachel Macy Stafford
Quote 4: I often wonder if we speak so harshly to ourselves when we make a mistake because that’s how we were spoken to when we messed up as kids. – Shelly Robinson
Quote 5: The patience and kindness you offer your child when they’ve made a mistake will be the patience and kindness they offer themselves when they make a mistake as an adult. Be kind and intentional with your words. – @loveandletgrow
Quote 6: We teach our kids how honest they can be with us based on how we react when they tell us things we don’t want to hear. – Susan Stiffelman
Quote 7: Getting angry and yelling at kids for making mistakes doesn’t teach them not to make mistakes—it teaches them to hide their mistakes. – @simplyonpurpose
Quote 8: I never want my kids to mess up and think, “Dad’s going to kill me.” Instead, I want their first thought to be, “I need to call my dad.” – Unknown
Quote 9: When we make a mistake while attempting to learn a new skill, we don’t like to be isolated and made to feel ashamed for what we did wrong. Neither do children. – Shelly Robinson
Quote 10: When my child has made a poor decision that has led to a painful lesson, the last thing they need is a side of belittlement and condescension from me. – Unknown
Quote 11: When my child makes a mistake, and I feel tempted to scold them, I try to remember how I want to be treated when I make mistakes in my own life—with compassion, curiosity, and grace. – Shelly Robinson
Quote 12: Kids cannot persevere unless they know mistakes are part of life. Talk about your child’s mistakes without criticizing, showing anger, or shaming. Then give constructive feedback on how to improve. – Inspired by Michele Borba
Quote 13: Look for solutions rather than punishments. Children need to learn how to fix their mistakes, not just pay for them. – Rebecca Eanes
Quote 14: One day, your child will make a mistake or a bad choice and run to you instead of away from you. And in that moment, you will know the immense value of peaceful, positive, respectful parenting. – L.R. Knost
Every story has a first chapter. For Yellowstone Boys and Girls Ranch, Orth Lodge is a cornerstone of that chapter.
In 1959, what began as a leftover machine shed on the old O’Rourke Farm in Billings became something more. Through the generosity of our first donors, that humble structure was transformed into the Ranch’s first building, complete with sleeping quarters, a dining hall, a schoolroom, a kitchen, and staff housing.
It was more than just a place to live and work. Orth Lodge embodied a bold new vision: that Montana’s most vulnerable youth deserve safety, structure, and the chance to heal.
Today, Orth serves a new purpose: it’s a family life center, providing a welcoming space for families to stay while visiting their children in our therapeutic residential care at the Ranch.
What’s endured isn’t just the structure, but the spirit of compassion, stability, and human connection that has lived within it for decades.
As we prepare for this year’s “Living the Legacy” celebration to honor our founding, we’ll be sharing stories from our past that have shaped who we are today.
A Community Partnership That’s Building More Than a Shelter
It began with a simple goal: to help build a shelter and dog park that would serve the community and provide care for animals in need. But long after the construction wrapped up, the connection remained.
Now, each week, youth return to ASCJeffco—not because they have to, but because they want to. They walk dogs, clean kennels, and comfort animals still waiting for a home. Their steady presence has become a source of support that the shelter can count on.
Building Skills at Boulder Group Homes Through Service
This isn’t just about volunteering—it’s about growth. Through their work, youth are learning responsibility, showing up with consistency, and experiencing the power of care in action.
Preparing Youth for Life Through Purposeful Engagement
This is what our mission, “Caring People, Preparing Youth for Life,” looks like in practice.
By creating space for service, our kids are not only supporting the community—they’re discovering who they are and what they’re capable of. This partnership with ASCJeffco is a powerful example of what can happen when care is consistent and purpose-driven, both for the animals and for the youth in our Boulder Group Homes.
Conflict! For many, the word insights extreme discomfort. I mean, hats off to those who navigate relationship tension like a pro. I know I don’t. And I’m not alone.
Friction, particularly in the workplace, is inevitable. Work is where people with diverse backgrounds, values, and personalities congregate. And disputes often arise where differences meet.
Here’s the kicker. While Gottman’s research focused on marriage, his findings ring true for relationships across all settings. Understanding the four horsemen and developing the skills to overcome them is priceless in navigating conflict.
Below is a breakdown of John Gottman’s four horsemen and tips on how to conquer them at work.
Criticism
When we criticize others, we state complaints as a defect in their personality or character. As a result, our communication comes across as a personal attack, causing the other party to become defensive and shut down their desire for mutual resolution.
Frequently, criticism is characterized by universal statements, such as “You never” or “You’re too lazy.”
How to Counter Criticism
Of course, the best counter to criticism is to complain without dishing out blame. To do so, gently express your needs using “I” statements, rather than resorting to “you” statements. Try describing how you feel as neutrally as possible while still making your point.
Before walking into an interaction, think to yourself:
“What emotions do I feel?”
“What do I need from the other person in this situation?”
When countering criticism in the workplace, try to be as general as possible, asking questions such as “Can you tell me what brought you to that approach?”
Contempt
What’s contempt? It’s general meanness, mocking, condescension, and sarcasm. Some examples include eye-rolling, sneering, and name-calling.
Contempt can come across as any statement or nonverbal behavior aiming to elevate you to a higher ground than another person. It’s the ultimate sign of disrespect, and according to John Gottman, it’s the number one predictor of relationship failure.
When we engage in contempt, it often causes the other party to counter with defensiveness and stonewalling, spiraling both parties further down the rabbit hole of conflict.
How to Counter Contempt
Counter contempt by creating a culture of appreciation. For instance, if you admire something about a teammate, tell them. And when they do something great, let them know.
Moreover, try to avoid sarcasm, even through humor. It’s often taken out of context and can result in hurt feelings.
Note for Supervisors
Don’t wait for formal performance reviews to communicate a job well done to your people. Instead, catch them doing good and call it out whenever possible.
Defensiveness
I don’t know about you, but I don’t like feeling attacked, rejected, or criticized. And my first reaction to it, like most of us, is to defend myself.
But that reaction? It can be damaging! And why is that?
Because when we’re defensive, it signals to the other party that we aren’t able to take a hard look at our behavior and execute actions to correct it.
When we act defensively, we counter a perceived attack with a counterattack. Frequently, we take the victim role and refuse to take responsibility for our part in destructive communications.
And that behavior only escalates and spins the interaction out of control.
How to Counter Defensiveness
The counter to defensiveness is straightforward—take responsibility. We can’t mitigate conflict with others unless we take accountability for our part in it.
Yes, you heard me right. You play a role in the negative interactions you have with others. It’s inevitable. We all do.
So, next time you feel attacked, take responsibility by openly acknowledging your part in the exchange. And even if you slip up in your communications, you can still clean it up.
Here’s an example: “Let’s start that again. I might not have expressed that thought very well. I apologize.”
Stonewalling
Stonewalling involves avoiding contact with another person with the intent of making them feel ignored or invalidated. When we stonewall, we shut down and emotionally withdraw from conflict.
Essentially, we close ourselves off from those we’re in discord with, which often leads to noncooperation.
Stonewalling can look like:
Ignoring what the other person is saying
Changing the subject to avoid an uncomfortable topic
Storming off without a word
Coming up with reasons not to talk
Refusing to answer questions
Making accusations rather than talking about the current problem
Using dismissive body language such as rolling or closing eyes
Engaging in passive-aggressive behaviors such as stalling or procrastinating to avoid talking about a problem
Refusing to acknowledge the stonewalling behavior
Here are some reasons why we respond to conflict by stonewalling:
We have a hard time expressing feelings & needs.
We feel pressured or threatened to get our point across
We are flooded with emotion
It’s hard to open up and be vulnerable with feelings, so we push those feelings inward.
We use the “silent treatment” as a control tactic to punish or get back at the person we’re upset with.
We feel the other person won’t understand where we are coming from, so we think, “what’s the point?”
We grew up in an environment where feelings were not openly discussed, and caregivers modeled avoidance.
The thing with stonewalling is we never address conflict when we do it. Instead of fixing the problems at the root of relationship friction, we let them rot, only perpetuating negative feelings.
How to Counter Stonewalling
Stonewalling is tricky. Sometimes, we get so flooded with emotion that we know we’ll become highly agitated or even enraged if we confront conflict head-on. And that’s not good. But disengaging isn’t a solution either.
So, what’s the answer? First, practice open communication by letting the other party know you need a break. Then, use that time to distract yourself from the conflict, explore your feelings, and calm down.
Remember, decompress, but always come back to the interaction when you’re in a space to navigate it constructively. When you return, use empathy and convey that you are listening to understand the other party’s experience, even if you disagree with their viewpoint.
Get ready for an evening full of flavor, fun, and real country music—Yellowstone Foundation is bringing the heat to the Jones Equestrian Center for the 4th Annual Chili Cook-Off at the Ranch!
Put your chili-tasting skills to the test while enjoying live music from www.Twang—authentic country sound at its finest.
When:
Thursday, September 25th | 5–8 PM
Where:
Jones Equestrian Center, Yellowstone Boys and Girls Ranch 1732 72nd St W, Billings, MT 59106 (on Hesper Rd, West of 72nd St. on the North side)
Your ticket includes:
🍲 Chili, sides, soda, and water 🎶 Live entertainment 🎟️ Access to games and festivities
Available for purchase:
🔥 Collector chili bowls 🐎 Horse rides 🍻 Adult beverages 🎉 Heads/tails game & silent auction fun
As parents, navigating tricky behaviors can be challenging. But with a positive approach built on a foundation of curiosity and intention, we can help our little ones learn, grow, and thrive.
Below are seventeen quotes to help you decode and coach kids through behaviors.
Quotes on Coaching Kids Through Behaviors
Quote 1: When we don’t understand a behavior, we tend to assume a child is doing it on purpose. – @raisinghumankind
When we don’t understand behavior, it’s easy to assume it’s intentional.
The talking back. The shutdown. The meltdown in the grocery store. Without context, it can feel personal—even defiant.
But most of the time, it’s not about us. It’s about a child trying to cope with something they can’t yet manage, express, or explain.
Assuming intent closes the door to understanding. Curiosity cracks it open.
Quote 2: There’s usually an “inside” story to every “outside” behavior. Though we may not be able to know that “inside story,” there’s generally some inner reason for what children do. – Fred Rogers
Every behavior tells a story—even if we don’t know the full plot.
What we see on the outside is often just the surface: the outburst, the shutdown, the refusal. But underneath? There’s almost always a reason—stress, confusion, fear, or needs that haven’t been met.
We don’t have to excuse the behavior to understand it. When we lead with that mindset, we respond with more patience, clarity, and compassion.
Quote 3: One of the most important tools for parents is the power of observation. Often, we act before considering the underlying meaning of kids’ behaviors, focusing on managing or correcting it instead of reflecting on what it means for the child. – Inspired by @monadelahooke
Before we correct, it helps to observe. Behavior isn’t random—it’s often a clue.
Kids may not say, “I’m overwhelmed” or “This is too much for me.” But their behavior might be trying to tell you just that.
One of the most powerful tools we have as parents is curiosity. When we pause long enough to notice, we shift from reacting to understanding. That shift helps us respond in ways that support our kids.
Quote 4: Beneath misbehavior often lies a struggling child who is aware that they are not meeting expectations but unaware or unequipped on how to do so. – Inspired by Sarah Boyd
Kids usually want to meet expectations. But under stress, the skills that help them do that—like calming down, thinking ahead, or stopping to consider their choices—can fall apart.
That’s because the part of the brain responsible for planning, focus, and self-control (called executive function) is still developing—and even more so when emotions run high.
It’s not about motivation. It’s about brain development. And kids need coaching, not criticism, to build those skills over time.
Quote 5: Challenging behavior occurs when the demands placed on a child outstrip the skills they have to respond adaptively to those demands. – Dr. Ross Greene
Challenging behavior doesn’t mean a child won’t—it often means they can’t. At least not yet.
When the demands placed on a child exceed the skills they have—whether it’s managing emotions, thinking flexibly, or navigating social situations—behavior becomes the signal.
And if they can’t? They don’t need more pressure—they need support to build the skills they’re missing.
Quote 6: Children do not enter this world with bad intentions. They do not come to wear us out, test our patience, or push us over the edge. They come to us with a need for love, connection, and belonging. – Rebecca Eanes
From the very beginning, kids are wired to seek connection and safety—it’s how they survive, and how they grow.
So when behavior gets loud or hard to manage, it’s usually not about manipulation. It’s a signal. A sign that something isn’t working, and a child is struggling to get their core needs met.
When we see behavior as a call for connection—not control—we’re more likely to respond with the guidance and support kids truly need.
Quote 7: Every child wants to succeed. Every child wants to have a good relationship with others. Every child wants to have a sense of belonging and significance. When we remember this, we will give misbehaving children the benefit of the doubt. Instead of assuming they want to be difficult, we will assume they want positive results and are simply confused about how to achieve them. – Jane Nelsen
At the core, every child wants to do well. They want to connect. To feel seen. To belong.
When behavior misses the mark, it’s rarely because a child wants to cause problems—it’s usually because they’re struggling to get their core needs met—and working to meet them in the only way they know how.
Giving kids the benefit of the doubt doesn’t mean lowering expectations. It means recognizing their intentions are good—even when their behavior isn’t—and showing them how to get to the outcome they’re really after.
Quote 8: Too often, we forget that discipline really means to teach, not to punish. A disciple is a student, not a recipient of behavioral consequences. – Daniel J. Siegel
Discipline at its core is about helping kids learn what to do next time—not just making them pay for what went wrong.
When we shift from reacting to teaching, we give kids the tools to build better behavior over time.
Quote 9: Repeatedly telling a child what they’re doing wrong won’t help them learn what to do differently. – @parenting_pathfinders
Pointing out what’s wrong doesn’t teach what to do instead.
Kids need more than correction—they need coaching. When we only tell them what not to do, we leave a gap. A blank space where the skill should be.
Real growth comes when we help them fill that gap—with guidance, modeling, and practice. It’s not about lowering expectations—it’s about giving them the tools to reach them.
Quote 10: Before telling a child to stop doing something, imagine them asking you, “What should I do instead?” Then, skip telling them to “stop” and tell them this. – @parenting_pathfinders
What if, before saying “stop,” we paused to consider what a child could do instead?
Most kids aren’t trying to misbehave—they’re trying to navigate a situation with the tools they have. When we only tell them what not to do, we leave them without a way forward.
So next time, imagine them asking, “What should I do instead?” And lead with that.
Giving clear direction helps kids build the skills they need to succeed.
Quote 11: Affirmation is powerful! When you encourage kids with their small successes, they are usually eager to do more. – @connectedfams
Kids grow where they’re encouraged.
A small win—a kind word—a moment of progress noticed. That’s often all it takes to spark motivation. Affirmation builds confidence, and confidence fuels growth.
As @connectedfams puts it: “When you encourage kids with their small successes, they are usually eager to do more.”
What we choose to highlight matters. Catch them doing well, and watch what happens next.
Quote 12: Clear is kind. Unclear is unkind. Often, we get so focused on how to respond when kids cross boundaries that we forget to ensure our boundaries are clear to begin with. – @helpingfamiliesthrive
“Clear is kind. Unclear is unkind.”
We often focus on how to respond when kids cross boundaries—but sometimes, the real issue is that the boundary wasn’t clear to begin with.
Kids aren’t mind readers. They’re learners.
When we set limits with calm, consistent clarity, we make it easier for them to succeed.
Quote 13: Punishing a child forces them to focus on how their behavior affects them. Communicating with a child helps them to focus on how their behavior affects others. To parent effectively, focus on communication instead of retribution. – Inspired by L.R. Knost
Punishment makes kids think, “I’m in trouble.” Communication helps them think, “I made a mistake—and here’s how it affected someone else.”
One pushes kids into self-protection. The other invites growth, accountability, and connection.
It’s not about making kids pay for what went wrong—it’s about helping them understand, repair, and grow.
Quote 14: If controlling another human being is the goal, then force is necessary. Fear, intimidation, threats, power-plays, physical pain—those are the means of control. But, if growing healthy humans is the goal, then building trust, relationships, encouraging, guiding, leading, teaching, and communicating are the tools for success. – Inspired by L.R. Knost
The way we respond to challenging behavior says a lot about what we’re aiming for.
If the goal is short-term compliance, we might lean on control or fear to get it. But if the goal is long-term growth—raising thoughtful, capable humans—we have to take a different path.
That means leaning into connection, not coercion. Teaching instead of punishing. Holding boundaries and holding space.
It takes more time, more intention—but it builds something stronger.
Quote 15: You won’t be able to always control your child. But with a relationship with trust and connection, you will be able to influence them for years beyond childhood. Focus on connection & influence instead of power & control. – Dr. David Erickson
Control is temporary. But connection? That lasts.
You won’t always be able to control your child’s choices—and you shouldn’t have to. What carries real weight over time is the relationship you build.
When trust and connection are strong, your influence lasts far beyond childhood. Not because you demanded it—but because you earned it.
Quote 16: Never miss an opportunity to make a kid feel better about themselves. When they feel good, their whole demeanor changes. They learn better, behave better, and act better toward others. – Christine Derengowski
It’s easy to focus on what needs correcting. And yes—kids need guidance, limits, and clear expectations. But if that’s all they hear, they can start to believe they’re only as good as their mistakes.
Encouragement shifts that narrative. When we reflect back their effort, growth, and small wins, we help them see themselves differently—and that changes everything.
A child who feels seen and capable is more open to feedback, more willing to try again, and more likely to grow—not because we demanded it, but because they believe they can.
Quote 17: When children perceive that they belong and that they are capable, they feel encouraged and behave in socially acceptable ways. – Jane Nelson
When kids feel like they belong and that they matter, their behavior often starts to shift.
Belonging isn’t just a warm feeling—it’s a basic need. And when kids see themselves as capable contributors, they’re more likely to show up in ways that reflect that belief.
That sense of belonging fuels motivation. It builds resilience. It gives kids a reason to care—not just about how they’re doing, but about how they’re impacting others.
Instead of trying to earn their place, they begin to live into it—taking ownership, showing empathy, and stepping into who they’re becoming.
Need Support?
We’re here to help! With everything from therapy to in-home caregiver support and more, we provide a wide range of behavioral health services tailored to each child’s unique needs—designed to empower families in treatment.
Did you know June marked our 68th year of caring for kids?
In June of 1957, after purchasing the old O’Rourke Farm west of Billings, we welcomed the first child into our care—planting the roots of what would become Yellowstone Boys and Girls Ranch.
It all began with a bold response to injustice: At the time, young boys—some barely old enough to ride a bike—were being housed alongside adult criminals at the Montana State Industrial School. Franklin Robbie saw it and said, not on our watch. There has to be a better way.
What started as a safe haven soon grew into a therapeutic residential treatment center for youth.
A Legacy of Caring Takes Root
By the fall of 1973, we had already served 400 youth. In 1977, we began transitioning from long-term custodial care to short-term therapeutic treatment, launching our first Pilot Assessment and Treatment programs in Orth Lodge.
In June 1980, The Wrangler announced a historic milestone: the decision to admit girls to our Brekkeflat Assessment and Treatment Lodge. That edition also marked the first time we were referred to as Yellowstone Boys and Girls Ranch.
The 1990s brought another important step forward. We were approved by the State of Montana to pilot Medicaid reimbursement for Psychiatric Residential Treatment Services—ensuring access to critical care for youth with significant mental health needs.
And in 1999, we expanded into community-based services, stepping outside the walls of the Ranch to meet kids where they live, learn, and grow.