Youth Satisfaction Survey Highlights the Power of Caring People
What does healing feel like for the kids in our therapeutic group homes? This year’s youth satisfaction survey offers a direct look, showing how caring adults shape the experience of the youth we serve.
Every response reflects what matters most to the kids in our community-rooted residential care: feeling supported, staying connected to family, and having opportunities to grow. Their feedback guides us as we strengthen programs and continue building supportive, relationship-centered environments across our homes.
What Kids Say Makes the Difference
Youth shared what they value most in their experience with us. Here’s a snapshot of their feedback (edited for readability and privacy):
“The staff are very caring.”
“I’m able to see my family every week. Staff also care about us.”
“I like that they give me an opportunity to correct my mistakes and move on.”
Three strengths stood out across our homes:
- Nutritious, consistent meals supporting physical and emotional well-being
- Trauma-informed, de-escalation-based care
- Coaching around prescribed medications to empower youth in their treatment
Strong Results Across Our Residential Programs
Survey scores reflected high satisfaction, with every home and every question averaging above 3.5.
Lewis and Clark (Helena), North Skyline (Great Falls), and our Boulder campus each received scores above 4.0, reinforcing the high-quality, relationship-focused care happening within our therapeutic group homes.
For families served through our community-based services, watch for a survey arriving by email in the weeks ahead.
Stay Connected
Stay tuned for our latest news updates from across Montana, and follow us on social media. You can find us on LinkedIn at Yellowstone Boys and Girls Ranch, Instagram at @ybgr_cares, and Facebook at Yellowstone Boys and Girls Ranch and YBGR.