Community-Based Services Satisfaction Survey Highlights Family Care

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Community-Based Services Satisfaction Survey Highlights Family Support and Partnership

Every child’s journey with us looks different, but it always starts with caring people walking alongside them.

This year’s Community-Based Services Satisfaction Survey highlights what that care looks like in action, and the difference it’s making in the lives of the families we serve.

Several families shared that we helped them better understand how to support their child and navigate challenges at home.

Others reported seeing positive changes at home and at school as children applied the new skills they learned through our programming.

What Families Say Makes the Difference

Three strengths stood out in this year’s survey:

  • Families are active partners in their child’s treatment planning and goals.
  • Families trust the people caring for and supporting their children.
  • Families feel informed about their rights and their child’s rights when accessing and navigating care.

Strong Results Across Community-Based Services

Overall, survey responses reflected strong satisfaction, with every question averaging above 3.75 on a five-point scale.

The results reinforce the importance of family partnership and trusted relationships in helping youth achieve positive outcomes.

Thank You for Your Feedback

We’re grateful to the families who took the time to complete the survey earlier this year. Your feedback helps shape the care we deliver every day and strengthens our ability to support children and families across Montana.

Stay Connected

Stay tuned for our latest news updates from across Montana, and follow us on social media. You can find us on LinkedIn at Yellowstone Boys and Girls Ranch, Instagram at @ybgr_cares, and Facebook at Yellowstone Boys and Girls Ranch and YBGR.